These Terms of Service (the “Terms”) form a binding agreement between you, or the entity you represent (“you”, “Customer”), and Miranda Network SL, a company incorporated in Spain with registered office at Granadilla de Abona, Santa Cruz de Tenerife, Spain, registered with the Registro Mercantil de Santa Cruz de Tenerife and holding tax identification number B75866194 (“Miranda Network”, “we”, “us”, “our”). They govern your use of ProfitFly and all related websites, dashboards, APIs, SDKs and documentation (together, the “Service”).
1. Agreement to terms
By creating an account, accessing or using the Service, or by clicking to accept these Terms, you confirm that you have read, understood and agree to be bound by them. If you do not agree, you must not use the Service. If you are entering into these Terms on behalf of an organization, you represent that you have authority to bind that organization, and “you” refers to that organization.
2. Eligibility
The Service is intended for businesses and professional users. You may use the Service only if you are at least 18 years old and capable of forming a legally binding contract. The Service is not directed to consumers acting outside their trade, business or profession, nor to children. You are responsible for ensuring that your use of the Service complies with all laws applicable to you.
3. Accounts & security
To use most features you must create an account. You agree to provide accurate and complete information and to keep it up to date. You are responsible for safeguarding your credentials, for all activity that occurs under your account, and for the acts and omissions of any users you invite to your workspace.
- Keep your password and any API keys confidential and do not share them.
- Use reasonable security measures, including strong authentication where available.
- Notify us promptly at support@mirandanetwork.es if you suspect unauthorized access to or use of your account.
4. Description of the service
ProfitFly is a profit-analytics platform for ecommerce businesses. Depending on your plan and configuration, the Service may help you:
- Connect your online store (for example Shopify) and import orders, products and revenue.
- Connect advertising accounts (for example Meta and TikTok) and import ad spend, aligned with your sales on a single timeline.
- Calculate your real net profit and margin by deducting refunds, cost of goods (COGS), shipping, gateway fees and ad spend, including per-product and per-country costs.
- Optionally forward purchase events to advertising platforms via their server-side conversions APIs (Meta Conversions API, TikTok Events API) to improve measurement.
We may add, modify or discontinue features from time to time. We will not materially degrade the core functionality of a paid plan during a paid term without offering a reasonable remedy.
5. Acceptable use
Your use of the Service is subject to our Acceptable Use Policy, which is incorporated into these Terms by reference. You must not misuse the Service, including by attempting fraud or any activity that violates ad-network, payment-provider or applicable legal requirements.
6. Customer data & ownership
As between the parties, you own all data, content and information that you or your users submit to or generate through the Service (“Customer Data”), including order, product, cost and ad-spend data relating to your store and customers. You grant us a worldwide, non-exclusive, royalty-free license to host, process, transmit and display Customer Data solely to provide, secure, maintain and improve the Service and as otherwise instructed by you.
Where Customer Data includes personal data, the parties’ respective obligations are set out in our Data Processing Agreement, and our processing of personal data is described in our Privacy Policy. You are responsible for the accuracy, quality and legality of Customer Data and for having all necessary rights, consents and legal bases to provide it to us.
7. Fees, billing & taxes
Paid plans are billed through Stripe (web sign-ups) or the Shopify Billing API (for subscriptions started from Shopify). Pricing is a recurring monthly subscription based on your monthly order volume, as described on our pricing page and in your order.
- Free plan: available at no charge up to the order limit shown on the pricing page. Beyond that limit, a paid plan is required to keep accessing your metrics.
- Billing cycle: subscription fees are charged in advance on a recurring monthly basis until cancelled.
- Trial: any introductory free trial is available once per customer and only to customers who have not previously subscribed.
- Taxes: fees are exclusive of taxes. You are responsible for all applicable taxes, duties and levies (including VAT), except for taxes based on our net income. Where required, we will charge VAT at the applicable rate.
- Cancellation: you may cancel at any time from your settings; cancellation takes effect at the end of the current billing period and you keep access until then.
- Refunds: except where required by mandatory law, fees are non-refundable, and amounts already incurred for the current period remain payable.
We may revise pricing on prospective notice; changes apply from your next billing period. Overdue amounts may accrue interest at the maximum rate permitted by law, and we may suspend the Service for non-payment after reasonable notice.
8. Plan limits & fair use
Each plan includes limits such as monthly order volume, connected sources, data retention and seat counts. You must not circumvent these limits, and we may apply rate limiting or queueing to protect the stability of the Service. Use must be consistent with normal operation of a profit-analytics platform; automated or excessive use that imposes a disproportionate burden may be throttled or charged at applicable overage rates.
9. Intellectual property
The Service, including all software, APIs, documentation, designs, trademarks and the look and feel, is and remains the exclusive property of Miranda Network SL and its licensors. Except for the limited right to use the Service under these Terms, no rights are granted to you. You may not copy, modify, distribute, sell, lease, reverse engineer or create derivative works of any part of the Service, except to the extent such restriction is prohibited by law. Any feedback you provide may be used by us without restriction or obligation.
10. Third-party services & integrations
The Service integrates with third-party platforms, including advertising platforms such as Meta and TikTok, your store platform (such as Shopify), and other tools you choose to connect. Your use of those services is governed by their own terms and policies. You are solely responsible for complying with the terms, policies and technical requirements of every ad platform, store and integration you use, including obtaining any required consents from your customers. We are not responsible for third-party services or for any changes they make that affect the Service.
11. Beta features
We may offer features identified as beta, preview, early access or experimental (“Beta Features”). Beta Features are provided “as is” for evaluation, may be changed or withdrawn at any time, may be unstable, and are excluded from any service commitments. Your use of Beta Features is at your own risk.
12. Disclaimers
To the maximum extent permitted by law, the Service is provided “as is” and “as available”, without warranties of any kind, whether express, implied or statutory, including warranties of merchantability, fitness for a particular purpose, title and non-infringement. We do not warrant that the Service will be uninterrupted, error-free or perfectly accurate. Our metrics depend on data provided by third parties (your store and ad platforms); we do not guarantee the completeness or accuracy of imported data or computed results, nor any particular business or financial outcome.
13. Limitation of liability
To the maximum extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential or exemplary damages, or for any loss of profits, revenue, goodwill or data, arising out of or related to these Terms or the Service, even if advised of the possibility of such damages. Our aggregate liability arising out of or related to these Terms will not exceed the total fees paid or payable by you to us for the Service in the twelve (12) months preceding the event giving rise to the liability. Nothing in these Terms limits liability that cannot be limited under applicable law.
14. Indemnification
You will defend, indemnify and hold harmless Miranda Network SL and its officers, directors, employees and agents from and against any claims, damages, liabilities, costs and expenses (including reasonable legal fees) arising from your Customer Data, your use of the Service in breach of these Terms, or your violation of any law or third-party rights, including ad-platform or store policies.
15. Suspension & termination
You may stop using the Service and close your account at any time. We may suspend or terminate your access, in whole or in part, if you materially breach these Terms (including the Acceptable Use Policy), fail to pay fees when due, or where required to protect the Service, other customers or third parties. Where practicable we will provide notice. Upon termination, your right to use the Service ceases, and we will handle Customer Data in accordance with the Data Processing Agreement and our Privacy Policy. Provisions that by their nature should survive termination will survive.
16. Governing law & jurisdiction
These Terms and any dispute arising out of or in connection with them are governed by the laws of Spain and applicable European Union law, without regard to conflict-of-laws rules. The courts of Santa Cruz de Tenerife, Spain have exclusive jurisdiction, subject to any mandatory consumer protection rights that may apply to you.
17. Changes to these terms
We may update these Terms from time to time. If we make material changes, we will provide reasonable notice, for example by email or through the Service. Changes take effect on the date stated, and your continued use of the Service after that date constitutes acceptance of the revised Terms.
18. Contact
Questions about these Terms can be sent to support@mirandanetwork.es, or by post to Miranda Network SL, Granadilla de Abona, Santa Cruz de Tenerife, Spain.