Overview
This page explains how to delete the data that ProfitFly (operated by Miranda Network SL) holds about you, including any data obtained when you connect a Meta (Facebook) or other advertising or store account. You are always in control of your data and can have it deleted at any time, free of charge.
What data we hold
ProfitFly stores only what is needed to calculate your profit:
- Account data— your name, email and login identity.
- Connected integrations— access tokens and account identifiers for the stores (e.g. Shopify, Tiendanube) and ad platforms (e.g. Meta, TikTok) you connect.
- Business metrics— orders, products, costs and ad-spend figures synced from those integrations to compute your dashboards.
We do not sell your data and we do not build advertising profiles of your customers. See our Privacy Policy for full detail.
Delete it yourself
You can remove your data directly from the app, at any time:
- Disconnect a single integration. Go to Dashboard → Integrations and disconnect the account (for example Meta or Shopify). This deletes the stored access token and the data we synced from that integration.
- Delete your whole account. Go to Dashboard → Settings and request account deletion, or email us (below). This permanently removes your account and all associated business data.
Request deletion by email
If you prefer, send a deletion request to support@mirandanetwork.es from the email address associated with your account, with the subject “Data deletion”. We may ask you to verify your identity before processing the request to protect your account.
Meta (Facebook) data
If you connected a Meta (Facebook) Ads account, ProfitFly stored an access token and the ad-spend metrics retrieved from Meta. To delete that data you can either disconnect the Meta integration in Dashboard → Integrations (immediate) or email us as described above. Disconnecting revokes our access and deletes the Meta-sourced data we held.
Timeline & retention
Disconnecting an integration takes effect immediately. Email requests are completed within 30 days. After deletion, residual copies in encrypted backups are purged on our normal backup-rotation cycle. We may retain a limited set of records where the law requires it (for example, invoicing and tax records), kept only for as long as legally necessary and isolated from active processing.
Contact
Questions about deleting your data? Contact us at support@mirandanetwork.es. Postal address: Miranda Network SL, Granadilla de Abona, Santa Cruz de Tenerife, Spain.